Tips & Tricks for Troubleshooting User Enquiries
Use this section to assist you with troubleshooting questions that are asked of you by a user when completing an experience in Simon.
Login Enquiries
Use this section to assist you to troubleshoot if a user is experiencing trouble with logging in to Simon or resetting their own password....
Mon, 27 Feb, 2023 5:02 PM
Document Acceptance Enquiries
Use this section to assist you to troubleshot if a user is experiencing trouble with accepting their documents in the Docume...
Wed, 8 Jun, 2022 10:56 AM
Forms Enquiries
Use this section to assist you to troubleshoot if a user is experiencing trouble with completing and/or submitting their forms in the Form...
Wed, 26 May, 2021 11:43 AM
Checklist Enquiries
Use this section to assist you to troubleshoot if a user is experiencing trouble with completing their Checklists element.
U...
Wed, 26 May, 2021 11:51 AM
Other Enquiries
Use this section to assist you to troubleshoot general issues that aren’t related to a specific element.
1. User is unable to ac...
Wed, 26 May, 2021 12:07 PM